Terms of Service

TERMS AND CONDITIONS

These terms and conditions (“Terms and Conditions”) govern the use of https://cleanandserenedayton.hqdmagencystaging.com (the “Site”). This Site is owned and operated by Clean & Serene. The Site provides online booking for cleaning services.

By using this Site, you confirm that you have read, understood, and agree to abide by these Terms and Conditions at all times.

Intellectual Property

All content published and made available on our Site is the property of Clean & Serene and the Site’s creators. This includes, but is not limited to:

• Images

• Text

• Logos

• Documents

• Downloadable files

• Any other materials contributing to the composition of our Site

User Contributions

Users may post the following on our Site:

• Photos

• Videos

• Public comments

By posting publicly, you agree not to act unlawfully or violate these Terms and Conditions.

Accounts

When creating an account, you agree to the following:

1. You are solely responsible for your account, including security and privacy (passwords and sensitive info).

2. All personal information you provide is current, accurate, and truthful. You agree to update your information as needed.

We reserve the right to suspend or terminate accounts if they are used unlawfully or violate these Terms and Conditions.

Sale of Services

The following services are available on our Site:

• One-Time Home Cleaning Services

• Recurring Home Cleaning Services

Services are paid in full upon completion.

All service details, descriptions, and images are provided as accurately as possible. However, we do not guarantee complete accuracy and you purchase services at your own risk.

We reserve the right to modify, reject, or cancel orders as necessary. If payment has been processed for a cancelled order, you will receive a refund equal to the amount paid. It is your responsibility to monitor your payment method for refunds.

User Goods and Services

Our Site allows users to sell goods and services. We are not responsible for the quality or accuracy of these goods and services. If a user violates these Terms, we reserve the right to suspend or prohibit their sales.

Subscriptions

Subscriptions auto-renew and are automatically billed until cancellation.

To cancel:
We do not charge cancellation or rescheduling fees, provided you give at least 24 business hours’ notice (Monday – Friday, 7:00 AM – 11:00 PM EST).
Call (937) 637-3976 to cancel services.

Payments

We accept the following payment methods:

• Credit Card

• Debit Card

• Direct Debit

By providing payment information, you authorize us to charge your selected payment method. If we believe your payment violates any law or these Terms, we reserve the right to cancel or reverse the transaction.

Refunds

Services:

• We offer no refunds once the service is completed.

Consumer Protection Law

If consumer protection laws in your jurisdiction apply and cannot be excluded, these Terms and Conditions will not limit your legal rights under those laws.

Limitation of Liability

Clean & Serene, including our directors, officers, agents, employees, subsidiaries, and affiliates, are not liable for any actions, claims, losses, damages, liabilities, or expenses (including legal fees) arising from your use of the Site.

Indemnity

By using this Site, you agree to indemnify and hold harmless Clean & Serene and our affiliates from any claims, losses, damages, or legal expenses arising from your use of the Site or violation of these Terms.

Applicable Law

These Terms and Conditions are governed by the laws of the State of Ohio.

Severability

If any provision of these Terms is found to be invalid under applicable law, it will be removed without affecting the validity of the remaining provisions.

Changes

We may update these Terms and Conditions to comply with the law or reflect changes to our operations. Users will be notified by email or through a notice on our Site.

Contact Details

For any questions or concerns, please contact us:

Phone: (937) 637-3976
Or use the feedback form available on our Site.